Privacy Policy

Privacy Policy

Introduction

Welcome to https://quad-bike-desert-dubai.terratrek.net (referred to as “Quad Bike Desert Dubai,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://quad-bike-desert-dubai.terratrek.net.
  2. Any mobile applications or services associated with our brand.
  3. Interactive features and tools on our platforms.
  4. Services and products offered through our websites, apps, or other channels.

Please note that this policy does not extend to external links or third-party services accessed from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using Our Services: When you sign up for an account, access our applications, or utilize our services as a registered user, we collect and process your personal information.
  2. Website Visits: Every time you visit our websites, we may use tracking technologies to gather data about your interaction with our site.
  3. Communication: We may reach out to you via email, calls, texts (SMS), or other communication channels for various purposes, including marketing, customer support, and updates.

Personal Data Collection

We collect several types of personal data, which can be categorized as:

  1. Account Information: Details associated with your user account, such as username, email address, and registration date.
  2. Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Your banking information, income details (if provided), and financial transaction records.
  4. Purchase Information: Items or services bought from us, purchase frequency, and order history.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device type, operating system, and browser type.
  6. Location Data: Your geographic location data when you interact with our services.
  7. Feedback and Reviews: Comments, suggestions, or reviews you share with us.
  8. Social Media Information: Details from your social media profiles when you choose to log in through these platforms on our site.
  9. Product Information: Data related to the products you view, search for, or purchase on our sites.

We obtain this data through direct user input, tracking technologies, and partnerships with third-party service providers.

Cookies and Tracking Technologies

Cookies are small text files placed on your device by websites to enhance user experience. We use cookies for:

  1. Strictly Necessary: These ensure basic functions of our website, such as allowing you to navigate through pages.
  2. Preferences: Customizing your preferences, like language settings and display options.
  3. Analytics: Providing insights into how our websites are used, helping us improve user experience.

Users can manage their cookie choices through our Cookie Manager, which allows them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for collection, including:

  1. Legal Compliance: Complying with laws, regulations, and legal proceedings.
  2. Business Operations: Operating our business, providing services, and improving our platforms.
  3. Customer Support: Responding to inquiries, resolving issues, and handling returns or complaints.

Once the data is no longer required for these purposes, we securely delete or anonymize it.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We use encryption protocols to safeguard data during transmission and storage.
  2. Access Controls: Only authorized personnel have access to sensitive information.
  3. Regular Audits: We conduct periodic security audits to identify and address potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we discover that a child has provided us with such information, we will take appropriate steps to delete it.

Your Rights (depending on your jurisdiction)

You have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  4. Restriction: Limit our use of your data for certain purposes.
  5. Portability: Receive a copy of your data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for marketing or other purposes.
  7. Non-Discrimination: You have the right not to be subjected to automated decision-making that significantly affects you.
  8. Data Protection Authorities: File complaints with local data protection authorities and seek legal remedies.

To exercise any of these rights, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or data protection, please contact us: